How shipping windows, late and lost rules, damage handling, fees and disputes work.
There is no deposit and no authorization hold. We never place an authorization hold on your card. It stays on file and is only charged again if the jersey comes back late, damaged, or not at all, capped at $1,500.
Game-day wear is expected. The condition tier on the listing is the deal, and ordinary wear from wearing the jersey to a game is never billed.
Renters never clean or repair a jersey without permission. A well-meant wash or iron can do more damage than the mark it was meant to remove, so hang it to air out and note anything in the app instead.
An owner has 48 hours from return delivery to inspect the jersey and file a claim with in-app photos. No timely report and no photos means no claim: nothing is charged and the rental completes. This works because condition is documented at four mandatory checkpoints, each captured in-app with a server timestamp: seller ship-out, buyer arrival, buyer return, and seller inspection. Whoever skips their checkpoint loses the benefit of the doubt. Gallery uploads are never accepted, camera capture only.
A rental is a one-week, game-day window. One day overdue makes it late and a one-time late fee is charged: the greater of $10 or 20% of the rental price. Seven days late and the jersey is deemed lost, and the card on file is charged the replacement value up to $1,500. The clock stops the moment the carrier scans your return, not when the seller receives it, so a slow carrier never counts against you.
Counterfeit jerseys are delisted. Required in-app photos include the tag, so authenticity is documented rather than asserted.
Both legs ship prepaid via USPS. Because timing is judged on carrier scans, a package that never gets scanned does not silently become the renter's problem.
When something goes wrong, a person reviews the timestamped photos from both sides and decides. The evidence is the four checkpoints, which is why they matter.
See also how it works and the full terms.